I've only happened to catch it once as it was freezing and caught a popup error about lost connection to the company file and to check network settings. Tried running as Administrator and in Windows 8 Compatibility mode, etc. Systems are not overclocked and are ran at basically default settings. Disabled XMP in BIOS for RAM and ran as auto-detected DDR4-2400. I've updated to the latest drivers and downgraded several versions. I've updated to the latest motherboard BIOS and downgraded several versions. ** Ran fine all day, until I closed QB and it updated upon reopening. Installed on new PC with I3-13100, B760M Motherboard, different brand 2x16GB DDR4-3200, 2 x Samsung 870 EVO in RAID 1, different 600W Power Supply. Reformatted and installed clean Windows 10 on single Samsung 870 SSD SATA 3. Reformatted and installed clean Windows 10 in standard AHCI on single NVME drive. Troubleshooting steps taken to find problem: All other programs and PC functions operate perfectly. Nothing in QB Tools changed a thing and no errors are ever found. Upgraded to Desktop 2021 and same problem. Only when you walk away or are using something else. Within 10 minutes to 1 hour it would freeze, but never while you were actually using it. Everything ran great except for QuickBooks. Installed a new PC with a i5-12600K, 2x16GB DDR4-3200, Z690 series motherboard, 2 x Samsung 970 EVO Plus NVME in RAID 1. Windows 10 Pro fully updated and current.Ĭustomer had an old and very slow 10 year old mini PC with QB Desktop 2019, Office 2016, UPS Wordship, FedEx Ship Manager, and Chrome browser. Single User, Single PC, not running over network. Frustrating issue with QuickBooks Desktop 2019, 20 Enterprise Trial version.
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